Template text — please review and replace the details in [square brackets] before launch.
1. About us
This website is operated by [Company name], registered in England and Wales under company number [number], with its registered office at [address].
2. Orders
When you place an order you will receive an email confirming we have received it. A contract is formed when we dispatch your order. We may refuse an order, for example if a product is out of stock or a price was shown in error.
3. Prices and payment
All prices are in pounds sterling (GBP) and include VAT where applicable. Delivery charges are shown at checkout.
4. Delivery
Delivery times and costs are set out on our Delivery & Returns page.
5. Your right to cancel
Under the Consumer Contracts Regulations you may cancel your order within 14 days of receiving it. Opened health and hygiene products cannot be returned unless faulty.
6. Product information
We make every effort to describe products accurately. Always read the label and follow the manufacturer’s instructions.
7. Liability
Nothing in these terms limits your statutory rights as a consumer.
8. Governing law
These terms are governed by the laws of England and Wales.
9. Contact
Questions about these terms? Email us at [email address].